Palliative & Hospice Care: Framework and Practices 


Project Status: Completed

National Framework and Preferred Practices for Palliative and Hospice Care Quality

Access the final report: A National Framework and Preferred Practices for Palliative and Hospice Care Quality.  

The Opportunity

Palliative and hospice care seek to prevent and relieve suffering and ensure the highest possible quality of life regardless of the age of the individual, stage of disease or need for other therapies. Palliative care is provided across a wide variety of settings and professional fields. It incorporates symptom control, including pain management, supportive care, respite care, rehabilitation, and terminal care. Over the past few years, demand for hospice and palliative care services has grown tremendously. In May 2004, the National Consensus Project reported on “clinical guidelines” for palliative care, and in November 2008 the National Priorities Partnership identified palliative and end-of-life care as one of the areas key to transforming the nation’s healthcare system.

About the Project

This project was completed in May 2006.

Objectives

This project led to the endorsement of a comprehensive framework for evaluating the quality of palliative and hospice care; a set of 38 preferred practices for delivering high-quality palliative and hospice care; and 9 recommendations for research to improve upon the measurement and evaluation of palliative and hospice care. Potential NQF-endorsed® performance measures for palliative and hospice care quality are considered under this framework. The framework is based, in part, on Clinical Practice Guidelines for Quality Palliative Care, issued in May 2004 by the National Consensus Project.

The framework items include definitions for palliative and hospice care; purpose of the framework; goals, principles, scope, structural/programmatic elements, and domains of palliative/hospice care; and levels of measurement, outcomes, preferred practices, and performance measures. The research recommendations identify pressing needs in the areas of structure and processes of care; physical, psychological/psychiatric, social, spiritual, religious, and existential, and cultural aspects of care; care of the imminently dying patient; ethical and legal aspects of care; and topics that cross domains.

Process

The NQF Board of Directors approved the formation of a Review Committee to review this framework. This project, like all NQF activities, involved the active participation of representatives from across the spectrum of healthcare stakeholders and was developed in accordance with the Consensus Development Process (CDP), version 1.7.

Funding

Funding for this project was provided by the Robert Wood Johnson Foundation.

Contact Information

For more information, please contact info@qualityforum.org or (202) 783-1300.

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