Scoring Process

The National Quality Healthcare Award is selected through a "blinded" review by a panel of jurors, using a uniform set of scoring criteria.

Jury Review Process

Each application is scored independently by at least three jurors and the average of their scores serves as the final score for the application. Top scoring applications are presented to the full jury for review and discussion to select the winner. Each freviewers. After general discinalist application will be presented to the full jury panel by one of the original ussion, jurors will mark their priority score for the application on scoring sheets to be tabulated by NQF staff. Jurors who originally reviewed the application will abstain from voting on that application to avoid any bias. The application that receives the highest average priority score across the jurors will be presented to the jury for final endorsement.

Scoring Criteria

Jurors are asked to score the applications based on evidence that the organization's processes and practices meet the following criteria:

• Systematic (thorough, fact-based, well-developed and refined based on experience)
• Well-deployed (efficiently executed and consistently applied)
• Effective (achieves intended results)
• Innovative (demonstrates new thinking and approaches)
• Sustainable (has capacity to be maintained and improved over time)
• Replicable (demonstrates potential for application in other settings)

Jurors use these criteria to provide a numeric score for each section of the application. In addition, jurors provide an "overall performance" score that looks across the sections of the application and assesses the degree to which the organization's activities are well aligned and deployed system-wide.