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Hospital CAHPS®
Standardized measurement and reporting of the quality of hospital services from the patients’ perspectives is a high priority. The Agency for Healthcare Research and Quality (AHRQ) and the Centers for Medicare & Medicaid Services (CMS) have developed a standardized consumer survey tool-HCAHPS®-that can be used by hospitals...More
Pay for Performance Programs: Guiding Principles and Design Strategies - A National Summit
Currently, the prevailing methods of paying for healthcare in the United States neither incent nor reward providing high quality care. The soaring costs of healthcare, coupled with an increasing knowledge of the extent of poor quality care, have made clear the need for a major transformation...More
Evidence-based Substance Abuse Treatment Practices - Workshop
Over the past 15 years, scientific knowledge of effective, evidence-based therapies to treat substance use disorders has increased substantially. As with other aspects of healthcare, the increase in scientific knowledge has not necessarily been accompanied by consistent implementation of proven methods of treatment...More
Voluntary Consensus Standards for Home Health Care
More than 7 million Americans receive care in their homes each year at a cost of more than $36 billion. Home health care services are delivered at home to patients who are recovering from care in hospitals or nursing homes...More
Improving Patient Safety in Medication Use - Special Emphasis for Limited English Proficiency (LEP) and Low Literacy Populations
Patients' compliance with medication use is a significant problem that can lead to short or long-term disability or death. One study found a 76% discrepancy between what medicines patients were prescribed and what medicines (prescription and non-prescription) were actually taken...More
Improving Patient Safety through Informed Consent for Patients with Limited Health Literacy
This project investigated the barriers to, and strategies for, successfully implementing the NQF-endorsed™ Safe Practice #10, "ask each patient or legal surrogate to recount what he or she has been told during the informed consent discussion"...More
Behavioral Healthcare Performance Measures Throughout Healthcare—Workshop
Mental illness and substance use disorders afflict patients in all clinical care settings. To date, efforts to develop and implement performance measures for behavioral healthcare have been separate from performance measurement efforts in general healthcare...More
Voluntary Consensus Standards for Cardiac Surgery
Heart disease is the leading cause of death and disability in the United States and one of the 20 healthcare quality improvement priorities that the Institute of Medicine has recommended for focused national attention...More
ACE Inhibitors vs. ARBs Performance Measure - Workshop
In 2002, NQF endorsed two measures, developed jointly by JCAHO and CMS, addressing use of angiotensin converting enzyme (ACE) inhibitor drugs for patients with left ventricular systolic dysfunction complicating acute coronary syndrome and heart failure...More
National Voluntary Consensus Standards for Ambulatory Care Quality Measurement and Reporting - Phase I
The ambulatory care setting (outpatient care) is the principal venue for delivering medical care across the continuum from primary care to end of life care. Measuring and reporting the quality of outpatient services have become a focus in the healthcare industry...More
Hospital Governing Boards and Quality of Care: A Call to Responsibility
It is well established that hospital governing boards (e.g., boards of trustees) have responsibility for the quality of care provided in the institutions they govern. However, hospital boards have been generally viewed as being rather passive in their approach to quality improvement...More
Consumer Focused Measures of Mammography Center Quality
Mammography is a service that is widely used and for which consumers often have a choice of providers, as well as considerable interest in quality of care. This project will identify candidate measures of mammography center quality...More