A comprehensive quality/performance review program is a management tool used by healthcare systems to aggregate and quantify the various aspects of hospital care to enable comparisons of performance. These programs may include a variety of domains, such as external review (e.g., JCAHO survey results), patient safety, liability/risk management, satisfaction (customer, patient, employee, provider), financial performance, efficiency, and personnel development.
The goal of the meeting is to identify a core set of standard domains and possible measures that reflect a global view of hospital performance, the future of hospital reporting. Common items previously mentioned will likely appear with emerging areas requiring monitoring such as information technology and green, environmentally friendly facilities. The findings from this summit will set the foundation for future development, and eventual consensus work, of measures within the domains.
A NQF member conference will be convened on May 15, 2006 in Miami to review the array of hospital reporting initiatives currently underway across the country and to determine what lessons can be learned from these efforts at this time, with an eye towards identifying a common set of principles for designing and implementing hospital reporting programs.
This project, like all NQF activities, will involve the active participation of representatives from across the spectrum of healthcare stakeholders. The project will seek input from all key stakeholders. This project will not utilize the NQF Consensus Development Process because it is not intended to result in voluntary consensus standards.
Support of this project has been provided by the Veterans Health Administration.
For more information call Lisa Hines, MS, BSN, at 202.783.1300, or e-mail info@qualityforum.org.