Kaizen Improvement Event 

September 9 - September 12, 2013

NQF hosted a Kaizen Event focused on making the measure development lifecycle and the Consensus Development Process—NQF’s rigorous method for reviewing measures for endorsement—more effective and efficient.

What is Kaizen?

Kaizen, also known as continuous improvement, is a long-term approach to work that systematically seeks to achieve small, incremental changes in order to improve efficiency and quality. This event will explore ways to better provide timely, multi-stakeholder input into the measure development lifecycle, which will ultimately help develop higher-quality measures more likely to pass NQF’s endorsement criteria.

Event Topics

  • Measure development: Identification of measure concepts, specifications, and pre-testing
  • Measure development: Measure testing and finalization
  • NQF Measure Endorsement
  • Related NQF activities, tools, and programs, such as the measure maintenance process and the selection of measures for use in federal programs by the Measure Applications Partnership


NQF’s Consensus Task Force originally proposed establishing a process for providing input into the measure development lifecycle. The Task Force believed that regular input would enhance relationships between NQF and measure developers, improve the type of measures submitted for endorsement against NQF’s rigorous evaluation criteria, and ultimately bolster NQF’s measure portfolio.

Contact Information

Submit comments and questions to nqfkaizen@qualityforum.org.