Today, 55 million Americans are Medicare beneficiaries. As
their ranks continue to grow, the program is driving the transformation of the
nation’s healthcare delivery system to reward quality of care and value over
payment for volume of services. Quality measurement is integral to this effort.
Since NQF’s founding in 1999, Medicare’s commitment to quality
measurement catalyzed NQF’s multistakeholder effort to endorse best-in-class measures.
Over time, this work has taken on increasingly complex measurement science
issues. Today, NQF is examining issues such as risk adjusting performance
measurement for socioeconomic status and other demographic factors, the
measurement burden on clinicians, and whether measures should be endorsed—with
potentially different criteria—for different uses, such as internal quality
improvement programs or pay-for-performance initiatives.
Medicare’s use of measures has led to powerful tools for
patients to understand their healthcare needs and for providers to focus their quality
improvement efforts. Star rating systems help consumers, their families, and
caregivers to compare nursing homes, hospitals, home health agencies, and even
health plans. Meanwhile, pay-for-performance programs such as the Hospital
Readmissions Reduction Program, the Value-Based Purchasing Program, and the
Hospital-Acquired Condition Reduction Program have changed how hospitals
deliver care. Together, these efforts are reaping results. A recent study in
the Journal of the American Medical
Association (JAMA) found that mortality rates among Medicare
fee-for-service patients decreased 16 percent from 1999 to 2013, while
hospitalizations decreased 24 percent and costs for hospitalized patients fell 15
percent.
“It’s a jaw-dropping finding,” said the lead author of the study, Yale
University School of Medicine cardiologist Harlan Krumholz, MD, in USA Today. “We didn’t expect to see such a remarkable
improvement over time.”
The researchers write in JAMA
that “there is evidence for improvements in process measures for many
conditions that affect large numbers of beneficiaries, as well as outcomes for
specific conditions.” The findings may also in part reflect healthier behaviors
as well as technological advances, for example, cancer therapies that extend
life and treatments that have lessened mortality associated with cardiovascular
disease.
Considerable work remains to fill gaps in measurement
capabilities in important areas, according to NQF’s CEO Christine K. Cassel. In
Generations: Journal of the American
Society on Aging, Cassel noted that more work is needed to “hear directly
from patients about their health” and to make it easier for patients to
communicate with their providers.
“While we have accomplished much to assess and improve
quality in a relatively short time frame, considerable work remains to attain
the high-value and high-quality healthcare system providers want and patients
need,” she wrote.
NQF is working to address measurement gaps. For example, a
recently launched pediatric measures project
aims to strengthen health and healthcare for children. Recent measures endorsed
by NQF that fill gaps include resource use
measures and readmissions
measures beyond those for hospitals.