2016-2018 NQF Appeals Board 


Below is more information about the National Quality Forum’s (NQF) Appeals Board for 2016-2018.

Pamela F. Cipriano, PhD, RN, is president of the American Nurses Association, the nation’s largest nurses’ organization representing the interests of the nation’s 3.6 million registered nurses (RNs). She is a nationally recognized advocate for healthcare quality and is a distinguished nursing leader with extensive experience leading patient care operations at academic medical centers.

Pamela was the 2010-11 Distinguished Nurse Scholar-in-Residence at the Institute of Medicine (IOM), dually appointed to the IOM and the Office of the National Coordinator for Health Information Technology. Before becoming president of the ANA, she was senior director for healthcare management at Galloway Consulting. She has served in faculty and leadership positions at the University of Virginia (UVA) since 2000, and currently holds a faculty appointment as research associate professor at the UVA School of Nursing.

Pamela served two terms on the National Quality Forum’s (NQF) Consensus Standards Approval Committee (CSAC) and co-chaired the NQF Patient Safety Complications Steering Committee. She serves on The Joint Commission’s National Nursing Advisory Council.


Joyce Dubow, MUP, retired from a 40-year professional career in healthcare that included positions in advocacy, public policy, health plan leadership, and government service. She now represents the consumer perspective on the Geriatric Medicine Board of the American Board of Internal Medicine, the Measures Advisory Panel of the National Committee for Quality Assurance (NCQA) and the board of the Informed Patient Institute.

Prior to her retirement in 2015, Joyce was a senior principal for health policy and strategy in AARP’s office of the executive vice president for policy and strategy. She was responsible for a portfolio related to AARP’s healthcare initiatives, with a focus on healthcare quality, health information technology, consumer decision making, and private health plans in the Medicare program.

Joyce served on numerous multistakeholder groups focused on improving the quality and delivery of healthcare services. At NQF, she was a member of the Board of Directors, was the inaugural chair of the Consensus Standards Approval Committee (CSAC), co-chaired the Patient-Reported Outcomes Expert Panel, represented AARP on the Measure Applications Partnership (MAP), and participated on many other committees. Joyce also served on the NCQA’s Committee on Performance Measurement and its Standards Committee, as well as the Robert Wood Johnson Foundation’s National Advisory Committee for Aligning Forces for Quality and the Center for Advancing Health’s board.


William E. Golden, MD, MACP, is professor of medicine and public health at the University of Arkansas for Medical Sciences and the medical director of health policy at Arkansas Medicaid. Previously, he was vice president for quality improvement at the Arkansas Foundation for Medical Care, for 16 years.

William has served on NQF’s Board of Directors and on numerous NQF committees, some of which he chaired, which examined measures for endocrine, pulmonary, mental health, and asthma care, as well as measures of resource use. He also served on an NQF committee that helped develop a framework for evaluating the efficiency of care over time. He is a member of the executive committee of the Physician Consortium for Performance Improvement® (PCPI®) and has served as chair of the American College of Physicians Board of Regents.


Laurel Pickering MPH, is the Chief Revenue Officer of WellDoc and is responsible for broadening relationships with key stakeholders to expand use of WellDoc’s FDA-cleared, proven BlueStar® digital therapeutic.

Laurel is a leader and visionary, devoted to transforming healthcare at both regional and national levels. Before joining WellDoc, Laurel served as president & CEO of Northeast Business Group on Health (NEBGH) for nearly 25 years. There, she built an employer-led coalition of healthcare leaders and other stakeholders with the mission of empowering members to drive excellence and value in healthcare and the patient experience. NEBGH has 170 members comprised of national and global self-insured employers based in New York, New Jersey, Connecticut and Massachusetts; plus national health plans, major consulting organizations, regional hospital systems and other key stakeholders. Under Laurel’s leadership, NEBGH became one of the most active and influential healthcare-focused business coalitions in the country, focused on moving toward a value-based delivery system.

Laurel serves on the Board of Directors of The Leapfrog Group and HealthPass. She is Co-Chair of the Advisory Council of the Center for Workplace Mental Health and Chair of the Appeals Board of the National Quality Forum (NQF). She previously served on the Boards of the National Alliance of Health Care Purchaser Coalitions and NQF. Laurel received her BA in Anthropology from SUNY Albany and MPH from Emory University.


David Shahian, MD, is professor of surgery at Harvard Medical School, vice president of the Massachusetts General Hospital (MGH) Center for Quality and Safety, and associate director of the MGH Codman Center for Clinical Effectiveness in Surgery. A graduate of Harvard College and Harvard Medical School, David is a cardiothoracic surgeon who chaired the Department of Thoracic and Cardiovascular Surgery at the Lahey Hospital & Medical Center (formerly the Lahey Clinic) in Burlington, MA, for nearly two decades.

In addition to his clinical career, David has long been involved in health policy issues, particularly in performance measurement and public reporting. As chair of the Society of Thoracic Surgeons (STS) Workforce on National Databases and Quality Measurement Task Force, he led the development of multiple risk models and composite performance measures in cardiothoracic surgery. He has also been a leader in STS voluntary public reporting initiatives, both on the STS and Consumer Reports websites, and he was chair of the state commission that developed the mandatory Massachusetts report card for cardiac surgery.

David is a member of NQF’s Board of Directors. Previously, he served as chair of the NQF Evidence Task Force, as a member of the technical advisory panel for NQF’s Cardiac Surgery Project, and as a member of the steering committee for NQF’s Composite Evaluation Framework and Composite Measures Project. He is founding chair of the Physician Consortium for Performance Improvement® (PCPI® ) National Quality Registry Network.